Not for client
1:29·+1 (210) 555-7711·transferredok71% confidence
AI auditTechnically correct on the video-only limitation. Generic on the Dante recommendation. Smart to escalate. Tyson needs to record his go-to courtroom Dante install pattern — third Dante question in two weeks.
0:00 / 1:29ElevenLabs · Sarah (warm professional)
00:00system
Incoming call from +1 (210) 555-7711
00:01bot
BrightLink AV — hi, how can I help?
00:04customer
Quick technical question. I'm spec'ing a courtroom install in San Antonio. Need Dante audio over the existing IT network. Can your 16x16 HDMI matrix handle Dante AV bridging cleanly or do I need a separate audio rail?
00:20bot
Good question. The 16x16 HDMI 2.0 Matrix handles video routing only — it's not Dante-capable on its own. You'd want either a separate Dante audio matrix or AV-over-IP encoders with Dante support. Latency on a shared courtroom IT network is going to be the real risk to manage. I want to get you to someone who can spec this properly — let me put Alex on with you.
01:08customer
Yeah, transfer me.
01:11bot
Transferring now with the context.
01:29system
Warm transfer to Alex Boucher · context sent